Are you having trouble with something like this?
- Want to host international guests
- Struggling to plan company events or training sessions
- Looking for team-building activities
- Want employees to experience Japanese culture
- Want to provide special experiences within budget
GreenTeaTokyo offers tea utensil rentals specifically for complete beginners, so there’s no need to research or worry.
We provide the essential items for preparing matcha: a tea bowl, a tea whisk, a tea caddy, a tea scoop, and more.
*Matcha powder and sweets are not included.
*This service provides rental of tea ceremony tools for experience purposes only. It does not include attendance, instruction, facilitation, or operational support on the day of your experience.
Want to host a matcha experience but can’t hire a professional?
For those who can’t hire a professional but still want to offer guests a matcha experience, this is also recommended.
Renting allows you to provide guests with an experience different from the usual.
Basic Set
※Shipping fees for both delivery and return will be charged at actual cost. ※Rental period: 3 days from the date of arrival (until midnight). This period includes time for delivery arrangements and return processing.
▼Teacup and Tea Whisk Rental Set
¥3,300 (tax included) / per person
※We can accommodate up to 20 people.
※Actual items may differ from the photo (We provide bowls specifically for the experience. Types, colors, and patterns cannot be selected.)
Options (Rental)
▼Natsume & Tea Scoop Rental Set
¥5,500 (tax included) / set
※For shared use by multiple individuals
※Provided as one set as a general rule
▼Individual Plate Rental
¥5,500 (tax included) / set (up to 10 sheets)
※Please order only if necessary
※Not provided for everyone
▼Rug: (1.2×2.5m) / piece ※Up to two pieces available for rental
¥5,500 (tax included)
▼Chagama(iron tea kettle) and ladle set (with electric heater)
¥1,1000 (tax included)
Options (Purchase)
Kaishi (Disposable Item)
¥550 (tax included) / 30 sheets
※The paper napkin is for purchase, not rental.
※It is not required for the experience.
Complete set of tools included (reference image)
※The photo is an example. Quantities and combinations will vary based on your order.
Contact Us
Order Process
―STEP1―
【Order】
Please contact us via the inquiry form or email.
―STEP２―
【Shipping and Delivery Process】
Your order will ship 2-3 days prior to your desired delivery date.
You will receive an email notification when your order ships. Please check your email.
―STEP３―
【How to Use】
Upon receiving your order, please inspect the items before use (e.g., check bowls for cracks or missing pieces).
Some items may be fragile depending on handling. We kindly ask that you review the enclosed documentation before using the products.
You may reuse the original box and packing materials for returns.
―STEP４―
【Return Process】
Please return the tools to the box using the enclosed materials. Once the items are returned, the return process will be complete.
No further contact is necessary.
Damage and Loss
In the unlikely event of damage or loss, please do not attempt repairs or disposal yourself. Contact us immediately.
Depending on the condition, we may charge you for the actual costs incurred.
Ｑ＆Ａ
Q. When do I need to return it by?
A. The return process is complete once you hand the box to the delivery company by 12:00 AM on the third day after the final scheduled use date and the shipment is dispatched.
Q. What is a chashaku?
A. It’s a tool for scooping matcha. You can substitute it with a teaspoon or similar utensil, so you don’t need to use it specifically to prepare the tea.
Q. What is a natsume?
A. It’s a container for holding matcha.
Q. Does matcha come with the set?
A. We apologize, but matcha must be provided by the customer.
Q. If I order for 20 people, will I receive 20 natsume and 20 chashaku?
A. No. The natsume and chashaku are shared equipment, so only one of each is provided. We do not supply them for each individual.
Q. How many individual plates can be used?
A. Individual plates are rented as a set of up to 10 plates.
We cannot provide enough for everyone, so please use them only if needed.
Q. Are the paper napkins rental items?
A. No, the paper napkins are purchased items. We send a pack of 30 sheets; no return is necessary.
Q. How many servings can I rent?
A. Rentals are available starting from 1 serving.
Tea bowls and whisks can be provided for up to 20 servings.
Q. How many natsume and chashaku are included?
A. Natsume and chashaku are provided as shared items, one of each. We do not provide one per person.
Q. Are individual plates, tea caddies, and tea scoops required?
A. They are not mandatory. For a simplified matcha experience, just the tea bowls and whisk are sufficient.
Q. How many sets of paper napkins should I purchase?
A. One set of 30 sheets is sufficient for experiences with 10 or more participants.
For larger groups or if you need extras, you can purchase multiple sets.
Q. Will I receive the same tools as in the photo?
A. Photos are for illustrative purposes only. The actual tools delivered may differ in type, color, or pattern from the photo.
Q. Will an instructor be present on the day of the experience?
A. No. This service provides tea utensil rentals only and does not include on-site attendance or instruction on the day of the experience.
Q. Can I cancel?
A. Cancellation is possible before shipment.
Q. What if items are missing?
A. Please contact us via email or the inquiry form.
We will promptly arrange for replacement items.
Q. My item arrived damaged.
A. We take the utmost care to ensure your satisfaction, but as fragile items are included, chips may occur during shipping.
If you find excessive damage, such as a broken tea bowl, please contact us here.