レンタル

Are you having trouble with this?

①What do I need to make matcha tea?

道具

②What kind of teacups do you want?
はてな
③I have all the tools I need, but I don’t know how to light it!

困った

GreenTeaTokyo offers tea ceremony equipment rentals for complete beginners, so there is no need to research or get lost.

The set includes the basic tea bowl and Chasen, a resume of how to make tea, a Matcha sifting can, a Chashaku, and other items necessary for making Matcha.
(※Tea bowls and Chasen will be for the number of people, and Matcha sifting can, Chashaku, and resume will be a part of the fee.Sweets are not included.)

The rental is available for 5 days from arrival, so you can practice in advance.

If you have any questions or concerns about the tatemono tutoring process, the instructor will be happy to travel to your location to provide direct instruction for one representative only.

I can’t call a professional but would like to entertain with a matcha experience!

抹茶

If you are unable to invite a professional due to circumstances, but would like to offer your guests a matcha experience, this is the place for you!This is also a good option for those who cannot invite a professional but would like their guests to experience matcha.
In addition, in a regular matcha experience, you will only be able to watch the tea master prepare the tea, but you will not be able to try making the tea yourself.

Renting can provide customers with a different experience.
It is also perfect for when you have to entertain 10 or more people, as most tea ceremony classes are difficult to experience with a large group at the same time.

We also have a group discount, so please take advantage of it.

Schedule of Charges

メニュー

1set 3,000

(10set For more than)  1set  2,000

Set Contents

・Matcha bowl (1 per set)
・Tea whisk (1 per set)
・Chashaku
・Matcha Sifting Can
・materials on how to make matcha
・Consent

※You will receive tea bowls and tea whisks for the number of people in your party.
※Matcha sifting can, Chashaku, and resume are each only partially included.
※12,000 yen instruction fee (including travel fee) for those who wish

*Due to the difficulty in obtaining matcha, we are not offering matcha as a gift at this time.

Ordering Flow

―STEP1―
【Order the number of people】

Please let us know the desired delivery date and the number of people by e-mail.

(※Tea bowls and Chasen will be for the number of people, and Matcha sifting can, Chashaku, and resume will be a part of the fee.Sweets are not included.)

―STEP2―
【Shipping and Delivery Flow】

Shipment will be made 1-2 days prior to the requested delivery date.

You will receive an email notification when the shipment is completed.

―STEP3―
【Flow of Use】

When you receive the product, please check the condition of the product before using it.(e.g., if the teacups are broken or missing)

Please be sure to read the enclosed information before using the product, as some items are easily damaged by the way they are handled.

You may use the box and cushioning materials as they are when you return the item.

―STEP4―
【Return Process】

Please rinse the bowl and Chasen lightly with water before putting them back in the bowl.

No need to contact us as the return is complete as soon as the items are returned.

In case of trouble

We will not charge any compensation fees for damage that is not the fault of the customer.

※For intentional damage, you will be charged ¥3,000 per set.
※Please note that we will charge 5,000 yen per set if the items are not returned.

Q&A

Q.When do I have to return it by?
A.The return procedure is completed when the box is handed over to the delivery company by 24:00 on the fifth day after the arrival of the goods and the shipment is completed.

Q.What is a matcha sifting can?
A.Sift the matcha once before serving to prevent lumps from forming.Please sift the matcha in a matcha sifting can before serving.

Q.What’s a chashaku?
A.It is used for scooping matcha.A teaspoon can be used in place of a teaspoon, so there is no need to use a teaspoon to make matcha.

Q.Does it come with snacks?
A.We are sorry, but due to expiration dates and other issues, we ask that you prepare your own snacks.。

Q.Can you teach me how to dot?
A.For those who are unable to do so after reading the materials and would like direct instruction, we can provide direct instruction to one representative at a cost of 12,000 yen per trip.

Q.Can I cancel?
A.Cancellation is possible before shipment.No cancellation fee will be charged.

Q.What if there are not enough products?
A..Please contact the office.
We will make arrangements as soon as possible.

Q.The product you received is damaged.
A.We take the utmost care to ensure a pleasant experience for our customers, however, some items may be chipped during shipping due to the presence of fragile items.。
In the unlikely event that a teacup is found to be broken or otherwise excessively damaged, please contact us.

Q.I don’t know how to use it.
A.Please see enclosed documents.If you are still unable to resolve the issue, please contact us.